Privacy Policy

Effective October 17, 2026

Greenfield Tax Resolution ("Greenfield," "we," "us") is a CPA-led tax resolution practice run by Sophia S Miller, CPA. This policy explains what information we collect through greenfieldtaxrelief.com, our forms, phone line, chat, email, and text messages, how we use it, and the choices you have.

Information we collect

  • Information you give us: your name, phone number, email address, and anything you tell us about your tax situation, such as the amount you owe, unfiled years, IRS notices, or garnishments.
  • Client information: if you engage us, we receive tax and financial information needed for the work. This includes IRS transcripts obtained with your written authorization (Form 8821 or Form 2848), tax returns, income and expense records, and identity details required on IRS forms.
  • Communications: records of calls, voicemails, texts, emails, and chat messages with us. Calls to our main line may be answered by an automated assistant that records the information you provide so we can follow up.
  • Website data: basic technical information collected automatically, such as your browser type, the pages you visit, and how you arrived at our site. We collect this through cookies and similar tools, including analytics and advertising tools such as Google.

How we use it

  • To respond to your request, schedule consultations, and follow up with you
  • To perform the services you engage us for, including reviewing your IRS records and communicating with the IRS on your behalf when you authorize us to
  • To send you invoices, appointment reminders, and service updates
  • To send educational content or offers, but only if you have agreed to receive them. You can unsubscribe at any time.
  • To measure and improve our website and advertising
  • To meet our legal, professional, and recordkeeping obligations

Text messages (SMS)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

If you agree to receive texts from us, message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase or service.

How we share information

We do not sell or rent your personal information. We share it only in these situations:

  • Service providers who help us operate, such as our CRM and scheduling platform, email and text delivery, payment processing, secure file storage, and client portal. They may use your information only to provide services to us.
  • The IRS and state tax agencies, only as needed for work you have authorized
  • When required by law, subpoena, or professional regulation
  • With your written consent

Tax return information is handled in accordance with Internal Revenue Code Section 7216 and related regulations. We will not use or disclose your tax return information for any purpose other than preparing your return or representing you without your separate written consent.

How we protect it

We maintain a written information security program, as required of tax professionals under the FTC Safeguards Rule. It includes access controls, encrypted file transfer through our secure client portal, and multi-factor authentication on the systems that hold client data. No method of transmission or storage is completely secure, but we work to protect your information and will notify you if a breach affects it, as the law requires.

How long we keep it

We keep client files for as long as professional standards and law require, generally at least seven years after an engagement ends. We keep inquiry information from people who do not become clients only as long as it is useful for following up. Ask us to delete it anytime.

Your choices

  • Email: click "unsubscribe" in any marketing email.
  • Text: reply STOP.
  • Cookies: most browsers let you block or delete cookies. You can also opt out of Google's personalized advertising at adssettings.google.com.
  • Access, correct, or delete: email us to request a copy of your information or to correct or delete it. We will honor requests except where we must keep records by law or professional rule.

Children

Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children.

Changes

We may update this policy. The effective date at the top shows when it last changed.

Contact us

Greenfield Tax Resolution
4300 N. University Drive, Suite F-100 DM79
Lauderhill, FL 33351
754-704-2562 · [email protected]

Greenfield Tax Resolution is not affiliated with the IRS or any government agency.